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Privacy Policy
This privacy policy explains how codeelevate collects, uses, and protects your personal information when you access our web development courses and educational services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when registering for courses, creating an account, or contacting us. This includes your full name, email address, phone number, billing address, and payment information necessary for course enrollment and completion.
1.2 Technical Information
Our systems automatically collect technical data including your IP address, browser type, operating system, device information, access times, and pages visited. This information helps us optimize our platform performance and enhance user experience across different devices and browsers.
1.3 Educational Data
We track your learning progress, course completion rates, quiz results, assignment submissions, and interaction patterns within our educational platform. This data enables us to provide personalized learning experiences and issue appropriate certifications upon course completion.
2. How We Use Your Information
2.1 Educational Services
Your information enables us to deliver comprehensive web development courses, track your academic progress, provide personalized feedback, and issue certificates of completion. We use this data to maintain accurate student records and ensure proper course administration throughout your learning journey.
2.2 Communication and Support
We utilize your contact information to send course updates, technical announcements, administrative notifications, and respond to your inquiries. Our communication includes important information about course schedules, platform updates, and educational opportunities that may benefit your professional development.
2.3 Platform Improvement
We analyze usage patterns and technical data to enhance our educational platform, develop new course content, improve user interface design, and optimize system performance. This analysis helps us create better learning experiences and maintain high-quality educational standards.
3. Data Security Measures
3.1 Technical Safeguards
We implement industry-standard security protocols including SSL encryption for data transmission, secure server infrastructure, regular security audits, and access controls that limit data access to authorized personnel only. Our systems undergo continuous monitoring to detect and prevent unauthorized access attempts.
3.2 Administrative Controls
Our staff receives regular training on data protection practices and privacy requirements. We maintain strict internal policies governing data handling, implement role-based access permissions, and conduct background checks on employees who handle sensitive information.
4. Cookies and Tracking Technologies
4.1 Essential Cookies
We use necessary cookies to maintain your login session, remember your course progress, and ensure proper platform functionality. These cookies are essential for delivering our educational services and cannot be disabled without affecting your ability to access course materials and track your learning progress.
4.2 Analytics and Performance
We employ analytics cookies to understand how students interact with our platform, identify popular course content, and measure educational effectiveness. This information helps us improve course design, optimize platform performance, and develop new educational resources that better serve our student community.
5. Information Sharing and Disclosure
5.1 Service Providers
We share limited information with trusted third-party service providers who assist in delivering our educational services, including payment processors, email service providers, hosting companies, and analytics platforms. These providers are contractually bound to protect your information and use it solely for specified purposes.
5.2 Legal Requirements
We may disclose your information when required by Canadian law, court orders, or government regulations. Such disclosure occurs only when legally mandated and is limited to the minimum information necessary to comply with legal obligations while protecting your privacy rights to the fullest extent possible.
6. Your Privacy Rights and Choices
6.1 Access and Correction
You have the right to access, review, and correct your personal information stored in our systems. You may update your profile information, change communication preferences, and request copies of your educational records at any time through your account settings or by contacting our support team.
6.2 Data Portability and Deletion
You may request a copy of your data in a portable format or ask for deletion of your personal information, subject to legal and contractual obligations. We will process such requests within thirty days while ensuring that any deletion does not compromise the integrity of educational records required for certification purposes.
7. Policy Updates and Changes
We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through email notifications and prominent website notices at least thirty days before implementation.
Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your privacy and handle your personal information.
8. Contact Information
If you have questions about this privacy policy, need assistance with your privacy rights, or wish to report privacy concerns, please contact us using the following information:
Email Address:
support@codeelevate.org
Phone Number:
+1 289 3203150
Mailing Address:
87 Kamloops, British Columbia, 2941, CA
This privacy policy is effective as of August 20, 2025
Last updated: August 20, 2025
Have questions about our privacy practices?
Contact Our Privacy Team